Gramdarshan.com
Last Updated: July 3, 2025
At Gramdarshan.com, we are committed to maintaining transparency, accountability, and responsible journalism. We recognize the importance of addressing complaints, concerns, and grievances in a fair, timely, and transparent manner.
This Grievance Redressal Policy establishes the procedure through which readers, users, contributors, organizations, and affected parties may submit complaints regarding content published on Gramdarshan.com.
1. Purpose
The purpose of this Grievance Redressal Policy is to:
- Provide an effective mechanism for addressing complaints and grievances.
- Ensure accountability and transparency in editorial practices.
- Facilitate correction, clarification, or removal of inaccurate or unlawful content where appropriate.
- Comply with applicable laws, regulations, and ethical standards.
2. Types of Complaints
Complaints may include, but are not limited to:
- Incorrect or misleading information.
- Defamatory content.
- Privacy violations.
- Copyright or intellectual property infringement.
- Offensive or inappropriate content.
- Hate speech or discriminatory content.
- False allegations or misinformation.
- Editorial errors.
- Unauthorized use of photographs, videos, or documents.
- Any violation of applicable laws or journalistic ethics.
3. Submission of Complaints
Complaints should include the following information:
- Full name of the complainant.
- Contact information (email address and mobile number).
- URL or link to the disputed content.
- Detailed description of the grievance.
- Supporting documents or evidence, if available.
- The specific action requested (correction, clarification, removal, etc.).
Anonymous complaints may not be considered unless they involve significant public interest or legal concerns.
4. Review Procedure
Upon receiving a complaint:
- The complaint will be acknowledged within a reasonable period.
- The editorial and grievance team will review the complaint and supporting evidence.
- Relevant parties may be contacted for clarification.
- Appropriate action will be taken based on the findings.
Actions may include:
- Correction of factual errors.
- Publication of clarification.
- Update of information.
- Removal of unlawful or inappropriate content.
- Rejection of complaints that lack merit or evidence.
5. Response Timeline
Gramdarshan.com will make reasonable efforts to:
- Acknowledge receipt of complaints promptly.
- Review complaints in a timely manner.
- Provide a response or resolution as soon as reasonably possible.
Complex matters requiring legal or factual investigation may require additional time.
6. Editorial Independence
The grievance process shall not compromise the editorial independence of Gramdarshan.com.
All complaints will be reviewed fairly, objectively, and in accordance with applicable laws, ethical standards, and journalistic principles.
7. Content Removal
Gramdarshan.com reserves the right to remove, modify, update, or restrict access to content where:
- The content violates applicable laws.
- Copyright infringement is established.
- Privacy rights have been violated.
- Information is proven to be false or misleading.
- Publication creates a substantial legal or public interest concern.
8. Appeals
If a complainant is dissatisfied with the initial resolution, they may submit additional information or request reconsideration.
The final decision shall remain subject to the editorial and legal review process of Gramdarshan.com.
9. Grievance Officer
In accordance with applicable laws and internal policies, the following person has been designated as the Grievance Officer:
Name: Mr. Deepak Tiwari
Designation: Founder, Editor-in-Chief & Grievance Officer
Address:
H. No. 15, Deedar Colony,
Dabra, District Gwalior,
Madhya Pradesh, India
Mobile: +91 9200002202
Email: gramdarshandotcom@gmail.com
10. Policy Updates
Gramdarshan.com reserves the right to modify, amend, or update this Grievance Redressal Policy at any time without prior notice.
Continued use of the website constitutes acceptance of any revised policy.
Gramdarshan.com
“News from Every Village, Reaching Every Corner”
“Thinking Ahead”
